Privacy Policy
Effective Date: May 26, 2025
At Feierabend, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and make purchases.
1. Information We Collect
We collect personal data when you interact with our website. The types of data we collect include:
Personal Information: When you place an order, we collect your name, email address, phone number, billing address, and shipping address.
Payment Information: We use Wix Payments to process payments. Wix Payments securely collects your credit card details and billing information. We do not store your payment information directly.
Order Information: This includes the products you purchase, order date, and any communication regarding your order.
Cookies and Tracking Technologies: We use cookies to enhance your user experience. This includes remembering your cart, analyzing site traffic, and improving our services.
2. How We Use Your Information
We use the data we collect for the following purposes:
Order Fulfillment: To process and ship your orders.
Customer Support: To address your inquiries, process returns or exchanges, and provide after-purchase support.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or updates. You can opt-out of marketing emails at any time by following the unsubscribe link in the emails.
Site Analytics: We use tools like Google Analytics to understand how users interact with our website, which helps us improve user experience and marketing strategies.
3. Third-Party Services
We may share your personal data with third-party service providers to fulfill the services we offer, including:
Payment Processors: Wix Payments handles all payment transactions securely. We do not store or manage your credit card information directly.
Shipping Providers: We share your shipping information with third-party shipping carriers (e.g., UPS, FedEx) to fulfill your order.
Analytics Providers: We use tools like Google Analytics to track user behavior on our website to improve our offerings.
We ensure that these third parties adhere to strict data protection standards and only use your data to perform the services you’ve requested.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies help us remember your preferences and tailor our website to your needs. You can manage or disable cookies in your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining order information for customer support purposes and fulfilling legal obligations (such as tax records). If you wish to have your data deleted, you may contact us at hello@wearfeierabend.com.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any email you receive.
Data Portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at hello@wearfeierabend.com.
7. Data Security
We take your data security seriously. We use industry-standard encryption (SSL) to protect your personal and payment information during transmission. While Wix takes measures to secure the site and its services, it’s important to note that no system can guarantee 100% security.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child under 13, please contact us, and we will take steps to remove the information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:
Email: hello@wearfeierabend.com
